Raja Luck Customer Support

The Raja Luck customer support department plays a crucial role in ensuring a seamless gaming experience for our users. You can reach our customer service using the portal available in your account within the “My” section. You can also use the live chat to resolve any issues you may face. Our goal in having a support department is to enhance user satisfaction levels.

Why Do You Need a Customer Support Department?

The customer support team plays a big role in the growth of an organisation, and for a gaming platform like Raja Luck—a popular and leading game—this department is very significant. You may encounter various issues while playing games, or you may be in the initial stage of registration.

Therefore, if you are unable to resolve some of the common issues, you will likely require the assistance of a support team.

How Can You Contact the Raja Luck Game Customer Support?

There is a process to contact our support team to get your issues resolved. We have a customer service portal. You can use this portal to contact them using the steps we mentioned below:

• First, you log into your game app, and you will click the “My” section.

• You will scroll down a bit until you see the Customer Service section.

• Click the section, which will open a screen with issue types.

• This screen will also display a tab with Live Chat - Pro.
• You click the issue type, which will give self-service query resolution.
• If you cannot resolve the issue through self-service query resolution, click the Live Chat - Pro.

• When you click it, it will display “24/7 Online Service”.
• You need to click the Live Chat.

• Fill in your Raja Luck ID and click on “Start the Chat”.

What Are the Issues You Can Resolve through the Raja Luck Customer Support?

During your time playing our game, you may face various issues. We will discuss some of the major issues that you may face and for which you would contact our support team:

• Deposit: While adding funds to your Raja Luck game account, many issues may occur due to problems with gateways, technical issues, or network issues. You would need to contact our team to resolve these issues. Our support team will review the problems and fix them accordingly.
• Bonus and Commission: Your bonuses and commissions are not showing up for you. Additionally, if you have received a Raja Luck gift code and are trying to claim it, but the process fails, it will not be processed. It means the system is not accepting the gift code. As a result, you may fail to utilise your bonuses and commissions. Customer support will look into the issues for you.
• Withdrawal Issues: If you are facing a withdrawal issue that prevents you from transferring your funds, you may need to contact the Raja Luck game customer support. You have earned money eligible for withdrawal, but when you try to withdraw, the system is not allowing you to transfer the money.
• Bank Detail Modification Problem: You want to update information such as your email address or phone number, but due to a technical issue (bank server issue or problem from the game’s end), you are unable to complete the request. In that case, you will contact our support team through the customer service portal.
• Gaming Issue: Your game is not working properly. Whether you play Raja Luck Aviator or Win Go, you cannot enjoy the play session. In such a situation, you may contact our customer support team, which will review the issue to decide if it is technical or related to another problem.

Conclusion

The customer support team is the most important department for any organisation. It helps the users in many different ways. It listens to the issues of the users and resolves them. The support team will guide gameplay as well.

You can contact them to resolve issues preventing you from making a deposit or withdrawal, playing games, etc. So, Raja Luck customer support will help you resolve multiple issues.

Frequently Asked Questions